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Returns and Exchanges

Optimal Blue Guarantee

If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, you may return it to us within 30 days for replacement, exchange or a refund. Read our full Returns Policy below or get started with our returns process here to get started with your return.

To lodge a return or exchange please email :

support@optimal-blue.com

Subject: Exchange/Return
Body: Include your order number and reason.

Returns and Exchange Policy

We take every measure to ensure that our production standards are both ethical and quality assured. We know you’re going to love our product, but if for any reason you have any issues, please lodge a return.

You can return any item within 30 days of purchase if the item is unused and in its original condition and packaging. 

Optimal Blue is most accommodating in terms of sizing but please check our size chart prior to purchase and if you are unsure, feel free to contact us and our team will happily assist you. We will replace incorrect sizing if the garment is untarnished and in its original packaging.

The cost of returning the item(s) by post is at the expense of the customer, unless faulty. The shipping costs on orders under our free shipping threshold are non refundable.

For any additional enquiries, please contact us.